Contact Us
Got a question about one of the sites we've reviewed, spotted something that needs updating, or want to flag a new casino for us to look at? This page explains how to reach the join-krav-maga-training.co.uk team and what we can help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods.
When you write in, it helps to include:
- The name of the casino or offer your query relates to
- What you'd like us to check, correct or add
- Any links or screenshots that back up your point, if relevant
What we can help with
We cover a fairly specific corner of the gambling market — sites and slots that operate outside the UK's self-exclusion scheme — so most of the messages we get fall into a few categories:
- Review accuracy: if a bonus, wagering condition or payment method listed for a brand such as Betmica, Kikibet or Betninja has changed, tell us and we'll check it against the operator's current terms.
- New casino suggestions: if you've come across a site that isn't on our list yet, send it over. We look at licensing, game range and payment options before it's added, in line with our ranking method.
- General questions: how our ratings work, what to look for in a welcome offer, or how deposit and withdrawal methods typically work at these sites.
- Site feedback: broken links, unclear wording, or anything else that makes the site harder to use than it should be.
What we can't do
We're an independent comparison resource, not a casino operator, a payment processor or a regulator. That means we can't:
- Process deposits, withdrawals or account verification on behalf of any casino
- Resolve disputes about a specific bet, bonus or account balance — that has to go through the operator's own support team
- Advise on individual financial or legal circumstances
If you're dealing with a dispute directly with a casino, your first step should always be their own customer support channel, followed by any dispute resolution service named in their terms.
Concerned about your gambling?
If you've self-excluded through GAMSTOP and you're getting in touch because you're worried about your play, please read our Responsible Gambling page first. It sets out the safer gambling tools available and where to find independent support, and we'd rather point you there than leave you without options.
Before you write in
A lot of common questions are already answered elsewhere on the site. Our guide to non GamStop casinos in the UK covers how these sites are licensed, what payment methods they support and how we compare bonuses across brands, and our About Us page explains how the team puts the rankings together. Our Terms and Conditions page covers how the site itself operates. Checking these first might save you a wait for a reply.
Whatever the reason for getting in touch, we'd rather hear from you and get something right than have an error sit uncorrected. Drop us a line at [email protected] and we'll get back to you.